Update: Hi-res images with annotations now uploaded. These are 4-7MB in size:
- HTC One SIM card tray defect (HiRes)
- HTC One volume rocker defect (HiRes)
- HTC One top speaker grill defect (HiRes)
- HTC One top plastic bar defect (HiRes)
I've been tempted a few times before. This month, having cracked my iPhone 4S screen, I finally decided to make the jump to Android.
The flagship Android phones at the moment - Sony Xperia Z, Samsung Galaxy S4, and the HTC One - look and sound fantastic in the various reviews, particularly the HTC One.
Moving from iPhone to Android is a BIG deal for me - I've been an iPhone user since October 2007 (and a Mac only user since 1998). So I was pretty disappointed when, after all the lauding of HTC build quality, the handset I received was one of the worst manufactured pieces of technology I have ever received. And it seems I'm not alone.
Apple (and many other tech firms) frequently suffers from first batch syndrome too, but I've yet to see something from Apple manufactured this poorly. The list includes (click image to enlarge):
Raised and poorly fitting top speaker grill (front left)
Defective plastic cutout and gluing around the volume rocker button (Right-hand side)
Defective plastic cutout around the sim card tray (left-hand side) (this is really bad, looks like it's been cut with a stanley knife or something else equally accurate!)
There are a few other issues too, as noted in the Whirlpool Forums thread.
It's a shame because playing with the phone itself - very fast, smooth, lots to work with, great camera etc - the computing hardware + Android itself is good. And I'm sure (hope hope!) that the build defects will be rectified in time. But spending an hour on the phone organsing a return is not a great experience to begin with and HTC can ill-afford this sort of problem.
What's the betting the replacement handset also has issues?! Apparently good ones do exist in this batch but it's a lottery. If the next one is bad too, that's the last HTC phone I'll be attempting to purchase.