It says a lot about the increasing awareness of interface design when the headline of a major news site says 'NUI Technology' (NUI = natural user interfaces).
That was the leading story earlier today on smh.com.au (pictured), which links to a feature article on Microsoft innovation (and, incidentally, how it's not dead).
Further down the homepage are stories relating to augmented reality (AR), Microsoft Surface and Playstation Move. All technologies noted not for their computing technology as such, but for the user interfaces that drive that technology.
User interfaces are now mainstream news. OK, so is the story of a pro athlete and his fiancee splitting up, but let's not worry too much about that. The point here is that cutting edge user interfaces are of so much interest they're garnering top-level publicity. In turn, this means usage, awareness, and expectations of and for such interfaces is soaring. For anyone involved in intranet/applicationand broader web design, this may be thrilling and terrifying in equal measures.
With all of us now using such sophisticated interfaces day in, day out - from iPhones to Windows 7 benchtop touch screen PCs, to the Nintendo Wii (I recently became addicted to Wii Tennis and am pretty excited about Microsoft's Project Natal) and at a push even the iMeh - the light it shines on business software and system interface design - from CRM to intranet - will increasingly show them to be what they almost universally are: awful. And I do mean AWFUL.
This isn't to to say businesses across the world immediately need to redesign their intranet to suit a four-foot touch-screen table (although that would be very cool, admittedly), but I've seen too many sites of late where one has to consider how far behind they are from simply being 'average', let alone 'great'. 'State of the art' doesn't come into it enough, and with the broader pace of development being what it is, this is becoming more than just a point of consideration, the lack of quality in business system design is going to cause increasingly serious problems.

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